Tools

There are many tools available for free on the web to aid you in assessing your understanding of cultural competencies, making sure that you are supporting a work environment that promotes, encourages, and welcomes diversity, and testing yourself for hidden biases with a variety of people.

Please check out Tracie Hall's, Director for the Office for Diveristy at ALA, PowerPoint Presentation Reading and Forecasting Demographic Trends: 21st Century Library Services to Illinois Users.

The New York Public Library has compiled a list of Useful Expressions and Greetings in 26 Languages.

Additionally, there are many resources you can use to increase your knowledge of diversity issues, both in general and in your local community.